WOW 24/7

WOW 24/7

Employees - From 200 to 500
Company type - Outsourcing

About us

Founded: Jan 9, 2008

Customer Support and Technical Support Outsourcing, Contact Center BPO Services. Wow24-7 is a multilingual omni-channel customer service outsourcing company headquartered in Afton, Wyoming, with delivery centers across Eastern Europe and Latin America. Having 12+ years of experience, we specialize in delivering effective solutions to medium-sized businesses, with the primary focus on providing customer care to apparel & fashion, travel, software, hardware, and e-commerce companies. What we offer: Each day, Wow24-7 delivers a great customer experience to its clients' customers, covering all aspects of customer care. Over the last few years, our company has developed multiple call centers from the ground up. Apart from customer-related services, Wow24-7 specializes in back-office outsourcing, taking control of tasks like content moderation, data management, and virtual assistance.

Technologies

customer support

Perks at work

  • ● Contact Center / Customer Support services
  • ● Contact Center Management
  • ● Contact Center Quality Assurance
  • ● Contact Center Recruitment
  • ● Level 1 Technical Support
  • ● Level 2 Technical Support
  • ● Customer acquisition, qualification & onboarding
  • ● Data Enrichment
  • ● Data entry
  • ● Outbound calls
  • ● Feedback calls/emails
  • ● Presales/upsells/postsales tasks